Terms of Use
These Terms and Conditions set out the rules for using our online casino and sportsbook services. They describe the relationship between us and you, the user, including account management, payments, promotions and dispute handling. By using the site and any related services you agree to comply with these terms and any procedures we publish on the platform.
Account responsibilities
You are responsible for maintaining the confidentiality of your account details and for all activity that occurs under your account. Keep your login information secure and notify us immediately if you suspect unauthorised access. We reserve the right to suspend or close accounts where we suspect fraud, multiple accounts, identity misuse or any breach of these terms.
Eligibility requirements
You must be legally permitted to gamble in the jurisdiction where you are located and you must meet the minimum age required by local law. You may be required to verify your identity and location before deposits or withdrawals are processed. We may refuse registration or ongoing access where eligibility cannot be confirmed.
Acceptable platform use
Use of the platform must comply with all applicable laws and these terms. Prohibited conduct includes attempted fraud, abuse of bonus rules, collusion, account sharing and any activity intended to disrupt or manipulate games or betting markets. Automated play using bots or scripts is not allowed unless explicitly permitted by our published rules.
Suspension and closure
We may temporarily restrict access to an account while investigating suspicious activity or compliance concerns. Where we identify serious breaches, we may close an account and withhold funds pending verification. Any account action will be taken in accordance with our internal procedures and applicable law.
General bonus and promotion rules
Promotions, bonuses and free spins are subject to separate terms which form part of these conditions. Promotional offers may require qualifying deposits, minimum odds, wager types or a promo code. Wagering requirements, game restrictions and maximum bet rules apply where specified in the promotion terms. We may cancel, amend or withdraw promotions at any time where necessary or where misuse is suspected.
Deposits and withdrawals
Payment options, minimum and maximum amounts and processing times are displayed in the cashier. We may require identity and source-of-funds documentation before processing withdrawals. Transactions may be delayed, reduced or refused where verification is incomplete or where there are suspected compliance issues. Withdrawal methods may differ from deposit methods if required for security or regulatory reasons.
Dispute resolution
If you have a complaint, contact our support team at [email protected] with full details. We aim to respond and resolve issues promptly and fairly. If a dispute cannot be resolved directly, you may seek independent advice or alternative dispute resolution where available in your area. Using the platform does not waive any statutory rights you may have.
Updates to terms and conditions
We may update these terms from time to time. Material changes will be posted on the site and, where practicable, we will notify active account holders. Continued use of the platform after changes constitutes acceptance of the revised terms. If you do not accept the updated terms you should stop using the services and close your account.