Contact Us

Need help? Our support team is ready to assist with questions, account-related issues, technical concerns, or general feedback. Reach out by email, phone, or live chat and we’ll guide you through verification, deposits, withdrawals, bonus queries, or site features. Available support covers common account and payment questions, plus technical checks. Use the contact options below for a quick response and clear next steps from our team.

Department	Contact
Customer support	[email protected] (Email; live chat available)
General enquiries	[email protected] (Email)
Affiliate enquiries	[email protected] (Email)
Phone	+1 604 732 4198 (Voice and SMS support)
Working hours	Mon-Fri, 09:00-18:00 ET (excluding public holidays)
Response time	Email replies within 24 hours; live chat replies within a few minutes; phone responses during working hours.

Email Support

Email is our preferred contact method for detailed requests, account issues, or situations that require documents or explanations. Please include a clear subject line, your full name and account ID, and up-to-date contact details to avoid delays. Attach any relevant documents when possible. For faster handling, send your message to [email protected].

Send us a message

Name

<label for="email" style="display:block;margin-bottom:6px;font-weight:600;font-size:14px;">Email</label><input id="email" name="email" type="email" required placeholder="Your email address" style="width:100%;padding:10px;border:1px solid #ccc;border-radius:4px;margin-bottom:14px;font-size:14px;box-sizing:border-box;"><label for="message" style="display:block;margin-bottom:6px;font-weight:600;font-size:14px;">Message</label><textarea id="message" name="message" rows="6" required placeholder="How can we help?" style="width:100%;padding:10px;border:1px solid #ccc;border-radius:4px;margin-bottom:14px;font-size:14px;box-sizing:border-box;resize:vertical;"></textarea><button type="submit" style="display:inline-block;background:#0066cc;color:#fff;border:none;padding:10px 16px;border-radius:4px;font-size:14px;cursor:pointer;">Send message</button>

Response Time

Support requests are handled promptly. Most inquiries are answered within one business day, and our team aims to resolve straightforward issues quickly. More complex cases may take longer while we investigate and coordinate with payments or verification teams. If we need extra details we'll contact you with updates and an estimated timeframe so you know what to expect.

Feedback

Your feedback helps us improve WTF Games. If you have suggestions, ideas, or spot anything that could work better, please share them. We carefully review every submission and use your input to refine site features, promotions, and customer service. Your notes make the experience smoother for all players, and we appreciate you taking a moment to tell us what you think.