WTF Games Responsible Gambling

At WTF Games we take responsible gambling seriously. We want play to be safe and under your control, so we encourage players to set limits, recognise risky patterns and seek help when needed. This page explains the principles we follow and the practical steps you can take to keep gambling within your comfort zone.

Player protection principles

We promote fair, controlled play and clear information. Our approach is to support customers who choose limits, offer guidance on spotting problem behaviour and encourage breaks from play. We expect all players to gamble only with funds they can afford to lose and to follow local laws and age requirements.

Activity-control tools

Where available, account controls let you manage how you play. These tools are intended to help you stay in control and include options that can be activated in your account settings or by contacting support.

Deposit limits

Deposit limits allow you to cap how much you add to your account on a daily, weekly or monthly basis. Setting a deposit limit helps prevent overspending and can be adjusted or removed following any cooling-off rules that may apply.

Loss limits

Loss limits let you restrict net losses over a chosen period. This is a practical way to manage your overall spend and reduce the risk of chasing losses.

Time limits and account breaks

Time-based controls let you limit session length or set mandatory breaks. Short pauses or longer account breaks are effective ways to reassess play and avoid extended sessions.

Self-exclusion

If you feel you need a longer pause, self-exclusion is an option that prevents access to your account for a chosen period. Self-exclusion can be a strong step towards regaining control. If you decide to self-exclude, follow the steps in your account area or contact support for guidance.

Recognizing signs of problematic behaviour

Watch for common indicators such as betting more than you can afford, chasing losses, neglecting responsibilities, hiding activity, or increasing the frequency and size of stakes. Early recognition makes it easier to act and seek support.

Tips for maintaining control

Plan your play in advance, set time and money limits, never gamble with money needed for essentials, avoid alcohol while gambling and use the available account tools. Talk to someone you trust if you notice risky changes in your behaviour.

Professional help and support

If gambling is causing harm, contact local health services or provincial support channels in Canada for confidential help. You can also speak to a qualified counsellor or seek community resources for problem gambling. If you need assistance with account tools or want to discuss options, contact our support team for a confidential conversation.